Customer support

0 - 3 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Executive in International Voice Process, you will be responsible for providing excellent customer service through voice, chat, and email channels. Your primary location for this role will be in Gurgaon. To be eligible for this position, you should either be an Undergraduate with at least 6 months of experience or a Graduate, whether fresher or experienced. The age criteria for applicants is between 18 to 35 years. Strong English communication skills are a must for effective interaction with customers. You should be comfortable working in night shifts as the operations run 24/7. The salary range for this position is between 22,000 to 34,000 per month. Immediate joining within 23 days is required. Your work shifts will be based on different processes: - US Shift: 6:00 PM to 6:00 AM - Australia Shift: 3:00 AM to 3:00 PM - UK Shift: 12:00 PM to 12:00 AM The assigned shifts are mostly fixed for 10-15 days. This is a full-time permanent position that offers various benefits including health insurance, provident fund, performance bonus, and quarterly bonus. As part of the application process, you will be required to provide details about your current company, current and expected CTC, and your location which should be Mumbai, Maharashtra. The work location is in person and you will be entitled to benefits such as cell phone reimbursement, provided food, health insurance, paid sick time, paid time off, and provident fund. The work schedule includes rotational shifts, UK shifts, and US shifts. Additional benefits include joining bonus, shift allowance, and the opportunity to speak with the employer directly at +91 95718 62277. If you are ready to work in a dynamic environment, handle customer queries effectively, and meet the eligibility criteria mentioned above, this role could be a great fit for you. Apply now and kickstart your career in customer support!,

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