Customer Support Executive

Job Description

Company Name: Writer Business Services Pvt. Ltd. Job Opportunity: Customer Support Executive Location: Kolkata Vacancies: 5 Job Type: Full-time Gender: Male Candidate Preferred (Female can also apply) Experience: Minimum 6 months to 1 year in voice process (Customer support/ Sales) Educational Qualification: Graduate in any stream (Passing out year 2020 onwards) Languages Required: Proficiency in Bengali/Hindi/English Sales/Targets: No Sales, No Targets Shift: Rotation (Night shift for male candidates only) Job Description: We are hiring Customer Support Executives in Kolkata. This is a non-sales, voice-based customer support role. Ideal for those seeking to build a stable career in customer service, this role provides a supportive environment without pressure of sales or targets. Key Responsibilities:  Handle inbound calls from customers  Provide accurate and timely resolutions to customer queries  Maintain customer interaction records precisely  Deliver excellent service and ensure high customer satisfaction Candidate Requirements:  Good communication skills in Bengali/Hindi/English  Basic computer knowledge  Immediate joining Preferred Office Location: CIMSYS Tower, 4th Floor, Y-13, Block-EP & GP, Saltlake Sector V, Kolkata-700091. (Landmark: Above Yes Bank - Sector V Branch)