Customer Support Executive- Walk in Drive

0 - 4 years

2 - 4 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for Tech Support Customer Service Executive is responsible for providing technical assistance and support to customers

.

The candidate will assist global customers which involves troubleshooting issues, ensuring customer satisfaction, and delivering timely resolutions while maintaining company service standards.

Key Responsibilities

  • Handle international customer queries via calls, chat, or email (process-dependent).
  • Provide basic troubleshooting for product or service-related issues (network, software, hardware, application, configuration, etc.).
  • Guide customers through step-by-step technical solutions.

Required Skills & Qualifications

  • Excellent communication skills in English (verbal and written).
  • Strong comprehension ability to understand technical issues and customer explanations.
  • Basic understanding of computers, networking concepts, or technical products.
  • Previous experience in technical support or customer service preferred (freshers with good technical aptitude can apply).
  • Strong problem-solving skills with a logical and analytical mindset.
  • Ability to work in rotational shifts, including night shifts as per business requirements.

WRITE HR "Annie Shirley " ON THE CV BEFORE SUBMITTING

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Firstsource Solutions LimitedUnit-202, 2nd Floor, Block A, Brigade Residency Brookefield, Kundalahalli

Whitefield, Marathahalli, Bangalore

Karnataka

560037

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