Customer Support Executive – UK Voice Process in Mumbai

Job Description

Key Responsibilities Handle inbound calls from UK customers professionally Resolve service, account and technical queries Achieve first-call resolution and customer satisfaction targets Maintain accurate call logs and system updates Follow compliance and quality protocols strictly Requirements Complete SSC (10th pass) with 1+ year BPO voice experience (mandatory) Complete HSC (12th pass) with 6+ months BPO experience Graduate in any stream (freshers eligible) Demonstrate Cluster 1 level English communication Exhibit strong listening and customer-handling skills Interview Process Clear HR interview round Pass AMCAT assessment Complete operations round Shift: 24x7 Rotational Shifts (Including Night Shifts) Working Days: 5 Days a Week (Any 2 Rotational Week Offs) About Company: Credeb Advisors LLP provides a complete range of business solutions in diverse fields including project financing, accounting, legal, human resource, and risk advisory. The company was started with the sole motive of providing 'professional' and 'honest' services to its valued customers, our team members have prior experience working with 'Big 4 Accounting & Auditing Firms', leading Indian law firms, and multinational companies. Our unique approach helps enterprises explore extraordinary opportunities, manage and sustain growth, and maximize revenue. Show more Show less