Customer Support Executive

Job Description

Dear Candidates, Greetings from Tech Mahindra! We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team for a premium process. As a Customer Support Executive (Voice/Blended Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently. Based on your application on our job posting and subsequent screening, your candidature has been shortlisted for further rounds of interview for Customer Support Role (Voice Process/Blended) with Tech Mahindra. Key Responsibilities: Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy. Provide product/service information and support. Maintain detailed records of customer interactions. Work effectively in a fast-paced, rotational shift environment. Skills and Qualifications: Excellent verbal communication skills in English. (Graduation not mandatory) Strong problem-solving and active listening skills. Ability to work flexible shifts, including weekends and holidays. A customer-centric attitude and willingness to go the extra mile. Why Join Us? Competitive salary and incentives. A positive, supportive work environment. Growth and learning opportunities. If you have a passion for delivering excellent customer service and thrive in a dynamic setting, we'd love to hear from you! Immediate joiners Preferred: This mail is to inform you that, you can directly visit the office premises for the face-to-face interviews. Experience: 0 - 3 years (Relevant) Salary: upto 18K per month in hand (Depending on interview) Preferred Locations: Noida, Ghaziabad, Delhi, Gautam Budh Nagar, Greater Noida. Please walk-in at the below mentioned address and grab this exciting opportunity Write" Walk-In" on top of the resume with pen. Time and Venue: 24th May 2025 - 31st May 2025, 10.00 AM - 4.00 PM A6, Tech Mahindra, Sector 64, near Sahara chowk, Noida, Uttar Pradesh. (Near to Noida sector 62 metro station, blue line DMRC) For more details, please contact: Saloni Sharma @ 8800817179 or email at ss00858347@techmahindra.com. Daksh Malik @ 9958210124 or email at dm001099643@techmahindra.com Anupam Pandey @ 7011087542 or email at ap00822157@techmahindra.com