Posted:1 week ago|
Platform:
Work from Office
Full Time
Customer Support Executive Mumbai
Are you passionate about delivering exceptional customer experiences? We’re looking for enthusiastic and professional Customer Support Executives to join our team for a prestigious client. Location: Vikhroli, Mumbai (Candidates must be based in or near Vikhroli) Experience: 1–6 years (Minimum 9 months of experience in handling customer calls required) Industry: Open to all About the Role As a Customer Support Executive, you’ll be the voice of the brand — providing support to customers with empathy, professionalism, and patience. You’ll help ensure every interaction leaves a positive impression. Key Responsibilities Handle inbound and outbound customer calls with care and efficiency Resolve customer queries promptly and effectively Maintain accurate call records and follow up when needed Uphold service quality and performance standards RequirementsMinimum 9 months of customer support/call handling experienceExcellent verbal and written communication skillsStrong problem-solving and interpersonal skillsQuiet workspace & stable internet connection (internet cost partially covered)Maturity and patience while handling customers Work Schedule24x7 rotational shifts (primarily daytime)Minimum 5 night shifts per monthRotational weekly offs (any two days)Cab facility details to be confirmed Preferred CandidateResiding in or near Vikhroli, MumbaiPrior experience in customer service or call center operations is an advantageIf this sounds like your next career move, we’d love to hear from you!
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