Customer Support Executive

0.0 - 5.0 years

0.5 - 3.0 Lacs P.A.

Mumbai Suburban, Mumbai (All Areas)

Posted:3 days ago| Platform: Naukri logo

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Skills Required

Voice ProcessCustomer SupportCustomer CareInbound ProcessHandling Customer QueriesSolving QueriesOutbound ProcessComplaint HandlingQuery ResolutionVoice SupportCustomer RelationshipCSECalls HandlingTelecallingCustomer Queries

Work Mode

Work from Office

Job Type

Full Time

Job Description

Follow up on abandoned carts via call, chat, or email, explain product benefits, resolve queries, encourage conversions, and update CRM. Coordinate with teams to improve customer experience and drive sales.

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