Customer Support Executive

1 - 2 years

1.5 - 3.25 Lacs P.A.

Mumbai Suburbs, Mumbai, Mumbai (All Areas)

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Handling Customer QueriesCustomer SatisfactionCustomer SupportCustomer ServiceSolving QueriesQuery HandlingHandling Client CallsComplaint HandlingCustomer ManagementQuery ResolutionCustomer CareEscalationsCustomer QueriesCustomer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

- Address customer inquiries & concerns through live chat/email in a timely & professional manner - Conduct follow-up calls with customers to ensure their issues have been resolved satisfactorily - Deliver friendly, empathetic & personalized support Required Candidate profile Bachelor’s degree or equivalent work experience preferred. Prior experience in customer service Basic computer literacy, including familiarity with Microsoft Office Suite (Word, Excel, etc.).

Staffing and Recruitment
Richmond

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