Customer Support Executive

Job Description

Hey Jobseekers!!! Job Title: Customer Service Executive Location: Lucknow Salary Range: 2-3 LPA Experience: 0-3 years Key Responsibilities: Customer Interaction: Handle customer queries via phone, email, and chat in a polite, professional, and efficient manner. Problem Resolution: Identify customer issues and provide prompt, accurate solutions to enhance their experience. Documentation: Record customer interactions in CRM systems, ensuring all details are captured accurately. Customer Retention: Build positive relationships with customers and maintain high levels of satisfaction. Key Requirements: Communication Skills: Excellent verbal and written communication skills are a must. Customer-focused: Ability to engage with customers in a friendly and professional manner. Problem-solving Ability: Quick thinking and a knack for providing effective solutions. Typing test : 30-35 WPM Team Player: Ability to collaborate with different departments to ensure smooth service delivery. Why Join Us? Career Growth: Opportunity for learning and growth in a customer-centric environment. Positive Work Culture: Join a team that encourages support, respect, and teamwork. 6 day working and 1 day off Rotational shifts Competitive salary with incentives Interested students can apply by dropping cv / connecting Nidhi 6388237997 #noida #gurugram #fresher #csa #english