Customer Support Executive

0 - 3 years

1.5 - 2.5 Lacs P.A.

Hyderabad

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Customer SupportChat ProcessCustomer CareCustomer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

To address and manage customer queries Responsible for achieving registration and collection target. Timely customer query resolution, monitoring collections and active follow-ups. Contributing to productivity of customer care team by maintaining completeness and comprehensiveness of data and documentation. To ensure prompt responsiveness on sales enquires (viz. chat process) so as to maximize sales conversions Achieve monthly collection targets and update payment collection status. Keep tally of entries of daily receipt Maintaining Reports and MIS

Retail (Textiles & Apparel)
Hyderabad

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