Customer Support Executive (PayPal Voice Process) in Mumbai

Job Description

Key Responsibilities Handle inbound and outbound calls for PayPal and payment platforms Assist customers with transactions, account issues, and payment inquiries Troubleshoot and resolve user issues efficiently Maintain a positive customer experience throughout interactions Adhere to company policies and quality standards Record customer interactions and transactions accurately Collaborate with team members and escalate unresolved issues Work Schedule: 24/7 Rotational Shifts (Including Night Shifts) Work Days: 5 Days a Week (Any 2 Rotational Week Offs) About Company: Credeb Advisors LLP provides a complete range of business solutions in diverse fields including project financing, accounting, legal, human resource, and risk advisory. The company was started with the sole motive of providing 'professional' and 'honest' services to its valued customers, our team members have prior experience working with 'Big 4 Accounting & Auditing Firms', leading Indian law firms, and multinational companies. Our unique approach helps enterprises explore extraordinary opportunities, manage and sustain growth, and maximize revenue. Show more Show less