Customer Support Executive

Job Description

Job Title: Customer Support Executive – Inbound Calling (Domestic Voice Process) Location: 80/7, 2nd Floor, Pattalamma Temple Road, (Above ICICI Bank), Jayanagar 3rd Block, Bengaluru, Karnataka – 560011 Company: OneDios Services Pvt. Ltd. Client: Stovekraft Limited (Brands: Pigeon, Gilma, and Black&Decker – Kitchen & Home Appliances) Job Responsibilities:Handle inbound customer calls related to kitchen and home appliances. Assist customers with query resolution, complaint registration, and escalation management. Maintain a professional tone and provide accurate information to customers. Record customer interactions and escalate complex issues when required. Requirements:Education: Minimum 12th pass and above. Age: Minimum 20 years. Languages: English – Good Malayalam – Good Hindi – Good Experience: Freshers and experienced candidates welcome. Job Details:Working Days: 6 days a week (Sunday Fixed Off) Timings: Reporting Time: 8:45 AM Duty Off: 7:00 PM Process Type: Domestic Voice (Inbound Calling) Interview Details:Mode: Walk-in Interview Days: Monday to Saturday Timings: 10:00 AM to 4:00 PM Venue: Same as job location (see above) Why Join Us?Opportunity to work with top Indian and international kitchen appliance brands. Friendly work environment with opportunities for growth. Gain experience in a structured customer support process.