Job Description

Must Needed:Fluent in EnglishLocation: Indore Role DescriptionThis is a full-time role of a Customer Support & Dispatch for a USA-based transportation business. The role includes handling customer support via email, chat, and call, communicating with customers/clients, managing drivers, trips, and ensuring a positive customer experience. Qualifications- Customer service and fluent English communication skills- Email writing and response- Experience in providing an excellent customer experience will be a plus- Strong interpersonal and problem-solving skills- Ability to work independently and in a team Freshers can also apply. We need someone with good communication skills, who is fluent in English, speaking and writing. Here is the PDF about this role with complete job information (We will ask questions from this PDF in the interview). Please go through it once before applying: https://drive.google.com/file/d/1QJ2mWmdaZwtFT2UHjembQ788vmaZhFMQ/view?usp=sharing Salary Range: INR 10,000 - 25,000 (Monthly) Note: We are hiring for 2 shifts: Night shift (10 pm to 7 am), Day shift (2 pm to 11 pm)