Customer Support Executive -Freshers (Hindi Voice & Chat)

Job Title: Customer Support Executive – General Insurance

Job Summary:

We are hiring Customer Support Executives to join our growing team in the general insurance sector. If you have strong communication skills and a customer-first mindset, this is a great opportunity to start or grow your career with us.

Key Responsibilities:

• Handle customer queries through calls, emails, and chats in a professional manner
• Provide accurate information about insurance policies, claims, payments, and renewals
• Assist customers with documentation and issue resolution
• Record and maintain detailed information of customer interactions using CRM tools
• Follow up with customers to ensure their concerns are resolved
• Coordinate with internal teams for complex or escalated issues
• Meet daily and weekly targets related to service quality and response time
• Educate customers about relevant insurance products and services
• Deliver high-quality customer experiences at all times
• Stay informed about policy updates, product changes, and process improvements

Salary:

• ₹15,000 per month for Freshers
• ₹20,000 per month for Experienced Candidates

Perks and Benefits:

• Attractive joining bonus for eligible candidates
• Performance-based incentives and monthly rewards
• Full training provided – no prior insurance experience required
• Career growth opportunities and internal promotions
• Supportive team environment and structured work culture
• Recognition for top performers

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Joining bonus
• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Required)

Language:

• English (Required)
• Hindi (Required)

Work Location: In person

Speak with the employer
+91 7569780715