Customer Support Executive - Fresher - Tamil

0 - 4 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Chat Email Associate at Nikah.com in Chennai Adyar, you will play a crucial role in generating sales by resolving customer queries through various communication channels such as chat, email, and calls. Your responsibilities will include resolving complaints and queries within a specified timeline, overseeing the customer service process, possessing excellent product knowledge, creating a positive working environment for your team, meeting and exceeding sales targets, creating business from new and existing accounts, and building long-term relationships with customers. Qualifications Required: - 0-1 years of experience - Excellent interpersonal, written, and oral communication skills - Ability to lead a team - Proficiency in computer skills, MS Office, chat support, and email drafting - Language proficiency in Tamil, English, Hindi, Telugu, Malayalam Working Days: Monday to Saturday Working Hours: Flexible Please note that the contact number for further inquiries is 9566166874. As a Customer Chat Email Associate at Nikah.com in Chennai Adyar, you will play a crucial role in generating sales by resolving customer queries through various communication channels such as chat, email, and calls. Your responsibilities will include resolving complaints and queries within a specified timeline, overseeing the customer service process, possessing excellent product knowledge, creating a positive working environment for your team, meeting and exceeding sales targets, creating business from new and existing accounts, and building long-term relationships with customers. Qualifications Required: - 0-1 years of experience - Excellent interpersonal, written, and oral communication skills - Ability to lead a team - Proficiency in computer skills, MS Office, chat support, and email drafting - Language proficiency in Tamil, English, Hindi, Telugu, Malayalam Working Days: Monday to Saturday Working Hours: Flexible Please note that the contact number for further inquiries is 9566166874.

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