Customer Support Executive Fresher Job

Job Description

About the job: Key responsibilities: 1. Handle customer support calls. 2. Install software at client sites or remotely. 3. Provide online training to new users. 3. Troubleshoot client issues; escalate to developers if needed. 4. Log issues and resolutions in our CRM system. 5. Apply software updates at client sites when required. 6. Assist with AMC (Annual Maintenance Contract) follow-ups and collections. 7. Fix up a meeting with customers for software Inquiries. 8. Perform general back-office tasks. Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 2,40,000 /year Experience: 0 year(s) Deadline: 2025-06-13 23:59:59 Skills required: MS-Office, Computer skills, Effective Communication, Customer Support and Self-learning Other Requirements: 1. A computer science graduate/diploma in computers is preferred. 2. Self-learner and ready to learn new technologies. 3. Ready to take responsibility. About Company: Amisys Software is an IT company based in Ahmedabad, India specializing in providing customized integrated software solutions. Imagined, fashioned and accomplished by a group of self-motivated IT professionals with ability to innovate and a strong desire to excel. It is a rapidly growing IT company with extensive experience in designing and developing cutting edge IT solutions for clients representing a broad cross-section of businesses. Amisys Software has developed generalized solutions as well as based on specific customer requirements, using some of the latest, creative and revolutionary tools available.