Customer Support Executive

0 - 2 years

1.5 - 2.75 Lacs P.A.

Hyderabad

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Voice processInbound Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities nbound Telco - Answers inbound Business-to-Business (B2B) customer requests or inquiries concerning service, products, equipment and report problem areas. Triages, troubleshoots and resolves service issues and addresses routine customer questions. NSL Arena, Uppal, Hyderabad, India 24/7 Support 5 Working days and 2 rotational week off Customer Service Agent As per company standard 1. Basic level screening by recruiter 2. Maki assessment / Manual assessment by trainer for language proficiency and maintain the scores/grades 3. Tech Test - Basic tech test questionnaire module available on Harver which we are going to use for screening. 4. Ops round. Please contact to this number 9182547678 Preferred candidate profile Perks and benefits

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