Customer Support Executive

1 - 2 years

0 Lacs

Posted:8 hours ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

At Flick TV, we are developing a mobile-first OTT platform tailored for quick and engaging content consumption during short breaks. Our product blends the elements of television soap operas with the appeal of Instagram reels. Designed specifically for phone screens and shorter attention spans, our content covers a range of gripping themes like love, revenge, family drama, and crime. Flick TV provides the perfect bite-sized entertainment for those with only a minute to spare.


Role Description

This is a full-time hybrid role for a Customer Support Executive located in the Greater Bengaluru Area, with the flexibility for some work-from-home tasks. The Customer Support Executive will be responsible for handling online support, responding to customer inquiries, ensuring customer satisfaction, providing technical support, and maintaining high-quality customer service. Day-to-day tasks will include addressing customer issues promptly and effectively, offering solutions, and enhancing the overall customer experience.


Qualifications


  • Customer Support and Customer Service skills
  • 1-2 years experience in a customer support role
  • Ability to ensure Customer Satisfaction and provide exceptional Online Support
  • Technical Support skills (Hands on with Excel, Google sheets, some CRM tool)
  • Strong communication and problem-solving skills
  • Ability to work independently and in a hybrid work environment
  • Experience in the entertainment or OTT industry is a plus
  • Bachelor's degree in any related field

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You