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Customer Support Executive (CSE)

Customer Support Executive (CSE)

Skillgenic

0 - 4 years

0 Lacs

indore madhya pradesh

Posted:11 hours ago| Platform: Shine logo

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Skills Required

time management basic computer knowledge strong verbal written communication skills customerfirst mindset problemsolving attitude ability to multitask prioritize familiarity with crm tools

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Executive in Indore, you will be responsible for: - Responding promptly to customer inquiries via phone, email, chat, or social platforms - Resolving customer complaints efficiently and with empathy - Maintaining a high level of professionalism and customer satisfaction - Documenting customer interactions and escalating issues when necessary - Providing accurate information about products/services - Collaborating with internal teams to ensure smooth issue resolution Qualifications required for this role include: - Strong verbal and written communication skills in languages required, e.g., English and Hindi - Customer-first mindset with a problem-solving attitude - Ability to multitask, prioritize, and manage time effectively - Basic computer knowledge and familiarity with CRM tools - Previous experience in a customer service or support role is a plus Please note that this is a full-time, permanent position for fresher candidates. The work schedule is during the day shift, and the work location is in person.,

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Customer Support Executive (CSE)