Customer Support Executive

Job Description

Company Description: We are a new age tech company, building solutions to helps businesses drive digital local commerce for in-premise and delivery enabled experience. We are a small bootstrapped company building with a passion to 10x improve local commerce experience for customers and businesses. Role Description: We are looking for dynamic, passionate and ownership driven individual who's looking for an opportunity to make real positive impact in lives of small business owners through technology solutions. The role will include giving support in-person at business location as well as remote based on requirements. It will be high ownership role to execute end to end process of on-boarding customer on platform and getting them started. It's idea for someone looking for software product customer support role. The role will involve travelling, visiting clients, doing product training, solving customer queries and activating accounts. It will involve giving remote support to existing customers for smooth operations. Prior experience in software solutions implementation/customer support is expected. Skillsets: Software product support Implementation and training Basic troubleshooting Professional communication to deal with business owners Ideal for candidates with 1-4 years of experience. Thought open for freshers with relevant skills and commitment to work in the domain. Show more Show less