Customer Support Executive

0 - 2 years

0 - 2 Lacs

Posted:4 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Process Details

Process Type:


HR Contact: Jastina: 7396086668, Mallikarjun: 8143464939, Sandeep: 8801878915

Key Responsibilities

  • Handle inbound customer calls and provide accurate information regarding banking products and services.
  • Clarify customer queries and determine appropriate solutions.
  • Research, troubleshoot, and resolve issues efficiently.
  • Escalate unresolved queries to the appropriate department when needed.
  • Complete transactions and maintain accurate documentation.

Cross-sell suitable banking products based on customer requirements

Education

  • Undergraduates / Graduates are eligible to apply.
  • Note:

    Pursuing Higher Education & B. Pharmacy students are not eligible.

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