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Foiwe Info Global Solutions
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Customer Support Executive / Catalog Specialist – Shopify

Customer Support Executive / Catalog Specialist – Shopify

Foiwe Info Global Solutions

0 years

0 Lacs

bengaluru karnataka india

Posted:1 week ago| Platform:

Apply

Skills Required

support shopify resolve communication management content collaborative service

Work Mode

On-site

Job Type

Full Time

Job Description

About This Role

We are looking for a Customer Support & Catalog Specialist to join our ecommerce team.You will handle customer support inboxes, resolve queries in clear English, and manage product listings on our Shopify store. This role combines communication skills with catalog management to deliver an excellent shopping experience for our customers.

Requirements

Prior experience in customer support or ecommerce operations
Hands-on Shopify experience (product updates, categorization, content review)
Excellent written and spoken English
Detail-oriented, organized and able to multitask

Job Details

Respond to customer queries via email/inbox with professionalism and empathy
Manage product listings on Shopify – update details, review content, and ensure correct categorization
Proofread product descriptions for accuracy and clarity
Track common customer issues and suggest improvements

Why Join Us

Opportunity to grow in both customer experience and ecommerce product management
Work with a collaborative and fast-growing team

Key Job Details

Role:

Customer Support Executive

Location:

Bengaluru

Category:

Customer Service

Employment Type:

Full-Time

Travel Required:

Contract Type:

Regular

Company:

Foiwe Info Global Solutions, BengaluruApply Now

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Foiwe Info Global Solutions

Information Technology

San Francisco

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Customer Support Executive / Catalog Specialist – Shopify

Foiwe Info Global Solutions

bengaluru, karnataka, india

Customer Support Executive / Catalog Specialist – Shopify

Foiwe Info Global Solutions

bengaluru, karnataka, india

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Customer Support Executive / Catalog Specialist – Shopify