Customer Support Executive

Customer Support Executive (Night Shift)

Location: https://maps.app.goo.gl/8cRqh1Lu1rNkUHU17
Shift: Fixed Night Shift (Monday to Friday)
Transport: Not provided

About the Role

We’re looking for a Customer Support Executive who is passionate about helping people and ensuring every customer interaction is a positive one. You’ll be the first point of contact for our clients handling inquiries, resolving issues, and providing exceptional support across multiple channels.

Key Responsibilities

• Maintain a positive, empathetic, and professional attitude toward customers and team members at all times.
• Communicate effectively with customers through calls, emails, and chat.
• Acknowledge, track, and resolve customer queries and complaints promptly.
• Develop a thorough understanding of our products and services to offer accurate information.
• Keep detailed records of customer interactions, feedback, and resolutions.
• Collaborate with internal teams to ensure smooth communication and problem-solving.
• Strive to ensure high levels of customer satisfaction and service excellence.

Requirements

• Fluency in English is mandatory (written and verbal).
• Qualification: Any Graduate or Undergraduate.
• Experience in customer support is preferred, but freshers with strong communication skills are welcome to apply.
• Strong interpersonal skills with the ability to handle customer concerns calmly and professionally.
• Willingness to work in a fixed night shift (Monday to Friday).

How to Apply

Interested candidates can apply directly here or send a WhatsApp message to +91-9962233855.

Join us and be part of a team that values communication, empathy, and customer happiness.

Job Types: Full-time, Fresher

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time

Education:

• Bachelor's (Preferred)

Language:

• Fluent English (Required)

Work Location: In person