Customer Support Executive

As a Senior Tech Sales Associate at Adeeba e-Services, your role involves taking inbound calls from customers experiencing computer issues. You will be responsible for diagnosing the problem accurately and recommending the most suitable technical support plan along with relevant software to address the customer's needs effectively. Key Responsibilities: - Answering incoming calls from customers regarding computer issues - Diagnosing technical problems and providing appropriate solutions - Recommending and selling technical support plans - Upselling relevant software products to enhance customer experience Qualifications Required: - Prior experience in tech sales or a similar role - Strong communication skills to effectively interact with customers - Ability to diagnose technical issues accurately - Sales-driven mindset with a focus on achieving targets - Familiarity with computer systems and software applications In this role, you can benefit from: - Fixed monthly salary deposited in your account by the 1st of every month - High incentives including daily sales incentives, attendance incentives, and monthly sales incentives - Potential hike of 15% - 20% on your last drawn salary - Loyalty bonus of Rs.5000 annually - Referral bonus of Rs.2000 per candidate referred by you - No extension of shift timings ensuring work-life balance - Opportunities for career growth with a high prospect of advancement - Salary increment after completing 9 months in the role - UK/US shift timings providing flexibility If you are looking to join a dynamic team and contribute to providing top-notch technical support to customers, contact Rima (HR) at 7686839463 or 9836096168. All your information will be handled confidentially in accordance with EEO guidelines.,