Customer Support Engineer

1 - 6 years

4 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Engage with customers to identify and troubleshoot issues they face and answer technical questions.
  • Analyze bug reports, reproduce issues, determine the root cause, and provide fixes.
  • Provide design for new features focusing on the approach and patterns to solve the problem.
  • Responsible for writing code along with relevant unit test cases.
  • Contribute to end-to-end automated tests by ensuring that the newer changes have relevant test cases. Knowledge of Python would be beneficial in this area
  • The company uses Kubernetes widely and working with Kubernetes would be an important aspect of the job.
  • Review the design and code of other developers. Be engaged in the best software development practices and engage in improving the engineering efficiency of the team.
  • Write Infrastructure Code using Terraform and Helm charts for any changes to infrastructure.
What We Are Looking For
  • Bachelor s or a higher education degree in Computer Science/Engineering or related field.
  • Proven experience in Software Engineering with a minimum of 1 year of hands-on experience in a similar role.
  • Understanding of microservices patterns and strong design skills for large scale software development projects.
  • Strong knowledge of Linux operating systems, Bash, file systems, command line, logging, and Linux file permissions.
  • Experience in GoLang, Python, C++, or Java (with a knowledge of Spring framework).
  • At least 1 year of hands-on experience with Kubernetes and Docker.
  • Knowledge of Relational Database Design.
  • An understanding of Terraform and Helm.
  • Hands-on experience with AWS, Azure, or GCP.
  • Understanding of networking concepts and fundamentals (e.g. SSL, UDP/TCP, firewalls, and reverse proxies).
  • Strong communication skills and comfortable being in a customer facing role.
How to Stand Out From the Crowd
  • Experience with gRPC.
  • Experience with Scala and Akka.
  • Experience with Druid Database.
  • Understanding of mainstream machine Machine Learning frameworks such as sklearn, pytorch and data science libraries like numpy and pandas.

Mock Interview

Practice Video Interview with JobPe AI

Start Machine Learning Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Python Skills

Practice Python coding challenges to boost your skills

Start Practicing Python Now

RecommendedJobs for You