Job Description

Key Responsibilities: Handle customer queries and complaints via both voice and semi voice channels. Deliver exceptional customer service for international clients. Resolve issues efficiently while maintaining a professional and friendly tone. Maintain accurate and detailed records of customer interactions. Work closely with internal teams to resolve issues and enhance customer satisfaction. Qualifications: Graduate or undergraduate from any stream. Freshers or experienced candidates in customer service or related roles are encouraged to apply. Skills Required: Excellent English communication skills (both verbal and written). Strong problem solving and multitasking abilities. Customer service-oriented with good listening and empathy skills. Basic computer skills and good typing speed.