Customer Support & Coordination Associate

1 - 6 years

3.5 - 6.0 Lacs P.A.

Gurgaon

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Customer serviceTime managementProblem-solvingWhatsapp Business management.Microsoft Office Suite

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description: We are seeking a highly organized and detail-oriented Customer Support & Coordination Associate to join our team. The ideal candidate will be responsible for providing excellent customer service to homebuyers, managing communication through various channels, and ensuring efficient administrative support. This role requires strong communication skills, proficiency in Microsoft Office Suite, and the ability to handle multiple tasks simultaneously. Responsibilities: Homebuyer Handling. WhatsApp Agent Management. Daily Mail Management. Administrative Support. Desirable: Proven experience in customer service or a related field. Excellent written and verbal communication skills in English. Proficiency in Microsoft Office Suite (Excel, Word). Strong organizational and time-management skills. Ability to work independently and as part of a team. Strong problem-solving and decision-making abilities. Experience with Whatsapp business is a plus. Experience in the real estate industry is a plus.

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