Customer Support - Blended Process Professional

0 - 5 years

3 - 4 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

  • Handle customer inquiries and resolve issues professionally.
  • Provide excellent customer service through various communication channels.
  • Work effectively in a fast-paced environment to meet productivity targets.
  • Collaborate with team members to achieve common goals.
  • Analyze customer feedback and suggest improvements.
  • Maintain accurate records of customer interactions and transactions.

Job Requirements

  • Minimum 1 year of experience in customer support or a related field.
  • Strong knowledge of customer support principles and practices.
  • Excellent communication and problem-solving skills.
  • Ability to work in a blended process environment.
  • Experience working with international clients is preferred.
  • Strong analytical and critical thinking skills.

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