Customer Support Associate

Job Description

Job Title: Customer Support Associate Job Type: Full-Time (Work from Office) Location: Bangalore Key Responsibilities: Handle customer queries and concerns with professionalism and accuracy Provide timely and effective solutions across various channels (calls, chat, email) Maintain a high level of customer satisfaction through effective communication Adhere to process guidelines and work towards achieving performance targets Eligibility Criteria: Qualification: PUC (Pre-University Course) or equivalent Fluency in English (Versant Level 4 required) and Hindi is mandatory Strong interpersonal and communication skills Freshers and experienced candidates are welcome to apply Work Details: Work Mode: Work from Office Working Days: 6 Days a Week Shift Timings: For females: Between 8:00 AM – 8:00 PM For males: Between 7:00 AM – 12:00 AM Weekly Off: 1 rotational off Incentives: Attractive quarterly bonus Show more Show less