Customer Support Associate – FIS (Fidelity Information Services) in Mumbai

Job Description

Key Responsibilities Handle inbound and outbound customer interactions professionally Resolve financial product, transaction, and account queries Maintain high accuracy, efficiency and customer satisfaction Update internal systems with call details accurately Adhere to compliance standards and internal protocols Requirements Graduate in any stream (freshers and experienced candidates eligible) Possess BPO/non-BPO experience (preferred for higher salary) Reside within Malad boundaries Achieve a minimum 65 AMCAT SVAR score (mandatory) Interview Process Clear HR interview round Pass the AMCAT assessment Complete the operations round Location: Malad (Candidates must be within Malad boundaries) About Company: Credeb Advisors LLP provides a complete range of business solutions in diverse fields including project financing, accounting, legal, human resource, and risk advisory. The company was started with the sole motive of providing 'professional' and 'honest' services to its valued customers, our team members have prior experience working with 'Big 4 Accounting & Auditing Firms', leading Indian law firms, and multinational companies. Our unique approach helps enterprises explore extraordinary opportunities, manage and sustain growth, and maximize revenue. Show more Show less