Customer Support Associate

Job Description

Customer Support Executive Relationship Executive Responsibilities: · Meeting with potential clients to gauge the utility and viability of prospective working relationships. · Ensuring regular contact with existing clients to maintain our company's presence. · Repairing disengaged or fractured relationships. · Conducting in-depth needs assessments to better understand each client's requirements. · Identifying a range of our offerings that could meet the goals and values of each client. · Proposing and deliberating potential solutions in consultation with clients. · Prompting clients to upgrade their existing packages and to purchase additional offerings. · Settling clients' concerns in a swift and professional manner. · Harnessing internal relationships to better address clients' needs and to maximize our profits. Job Types: Full-time, Permanent Pay: From ₹10,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Ability to commute/relocate: Madurai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred)