Customer Support Agent

Job Description

Job Designation :Customer success representative Roles & Responsibilities - Handle inbound and making outbound calls with customers. - Identifying customers’ needs, clarify information, research every issue and providing solutions - Responding to questions and concerns about products & registration protocols as per company norms. Requirements and Skills Well profound hands on - experience in a customer support role Strong telephonic and verbal communication skills along with active listening &speaking in English must Familiarity with CRM systems and practices Customer focus and adaptability to different personality types . Ability to multi-task, set priorities and manage time effectively Must be an Graduate or Post Graduate from any stream. Able to work in rotational shift when required Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person