Customer Success Manager

Job Description

Role Name : Customer Success Manager Work Type : Remote Experience : 2 to 3 Yrs The Role: As a Customer Success Manager, you’ll be the main point of contact for customers—building strong relationships, driving engagement, and ensuring a seamless experience. What You’ll Do: Onboard and support new and existing customers Troubleshoot issues and coordinate with internal teams Improve customer satisfaction and retention Optimize internal processes to enhance service Provide technical support and educational resources Encourage full use of our platform’s capabilities What We’re Looking For: Bachelor’s degree or higher 3+ years in customer success or similar roles Excellent communication and people skills Detail-oriented, reliable, and proactive Excited about our mission and working with purpose Show more Show less