Customer Success Manager Platinum

Tata Tele Business Services (TTBS)

13 - 19 years

20 - 25 Lacs

pune

Posted:23 hours ago| Platform:

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Skills Required

project management market quality warranty analysis quality control customer service business development market research sales key account management quality assurance product development ppap customer quality reporting communication skills crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Develop and implement effective customer success strategies to drive business growth.
Build strong relationships with customers to understand their needs and provide tailored solutions.
Collaborate with cross-functional teams to identify and mitigate potential risks.
Analyze customer feedback and market trends to inform product development.
Create and deliver training programs to enhance customer skills and knowledge.
Monitor and report on key performance indicators to measure customer success.

Job Requirements

Proven experience in customer success management or a related field.
Strong understanding of customer needs and market trends.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a fast-paced environment and meet deadlines.
Strong analytical and reporting skills.
Experience working with CRM software and other sales tools.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

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