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Customer Success Manager - EMEA

Customer Success Manager - EMEA

2 - 7 years

|

2 - 7 Lacs

bengaluru karnataka india

Posted:7 hours ago| Platform: Foundit logo

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Skills Required

b2b key account management client engagement

Work Mode

On-site

Job Type

Full Time

Job Description

Key Deliverables

Act as the primary contact for customer accounts throughout the subscription lifecycle
Drive platform adoption and resolve customer queries effectively
Onboard new clients and align product use with their goals
Identify churn signals and support retention efforts

Role Responsibilities

Build strong customer relationships through calls and emails
Understand and address client use cases with the right solutions
Collaborate cross-functionally to support customer needs
Optionally lead and mentor a small team of customer executives

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