Job Description

JOB TITLE Customer service - Tele calling - Operations JOB ROLE Key functions will be: Managing Customer queries. Handling discrepancies and customer complaints/Queries received through Calls. Handling complete voices process for customer service activity. Responsible for business understanding and process management. Managing quality and process authentication. KEY RESPONSIBILITIES Strong analytical and problem solving skills. Ability to work in a turbulent and unpredictable environment. Accelerated learning skills and intimate knowledge of the Products/service offered SKILLS/COMPETENCIES REQUIRED Graduate or Post Graduate in any other field Good communication - Hindi Speaking (mandatory)and pleasing personality. High level of Self Drive/Enthusiasm.