Posted:5 hours ago|
Platform:
On-site
Full Time
Resolving
complaints Processing orders and returns Documenting interactions with customers Providing product and service information Referring customers to superiors when necessary Responding to customer enquiries Answering incoming phone calls Ensure customer satisfaction/maintain high customer satisfaction Inbound sales Maintaining customer records Troubleshooting problems Collecting and analysing customer feedback Empathy and compassion Maintaining solid customer relationships Problem solving Active listening Document knowledge as solution articles Follow communication procedures, guidelines and policies Interpersonal abilities Monitoring customer satisfaction levels Providing customer support Responding to customer reviews Selling the company's products Take ownership of customer issues.
Job Types: Full-time, Contractual / Temporary
Contract length: 60 months
Pay: From ₹15,000.00 per month
Benefits:
Work Location: In person
Super Shot Facilities
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