Customer Service Specialist

Job Description

Company Description MYLO1 is your all-in-one logistics solution in India, offering a comprehensive range of services including rideshare for daily commutes, employee transport technology solutions, vehicle rentals for personal and business trips, and international and domestic parcel shipping. The company caters to various urban mobility needs, making it a one-stop destination for all logistics requirements. Role Description This is a full-time role for a Customer Service Specialist. The role is on-site and located in Mumbai. The Customer Service Specialist will be responsible for managing customer support inquiries, ensuring customer satisfaction, demonstrating excellent phone etiquette, and enhancing the overall customer experience. Daily tasks will include handling customer queries, resolving issues, and maintaining a high level of customer service. Qualifications Customer Support and Customer Service skills Customer Satisfaction and Customer Experience skills Phone Etiquette skills Excellent communication and interpersonal skills Ability to work accurately and efficiently in a fast-paced environment Experience in logistics or related field is a plus High school diploma or equivalent; Bachelor's degree preferred. Show more Show less