Customer Service Representative - Voice

1 - 5 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Customer Support Representative, you will be at the forefront of engaging with customers and addressing their inquiries to ensure they become loyal advocates of our products. Your proactive approach to challenges will be key in this role. Key Responsibilities: - Communicate effectively with customers via phone, email, and chat channels to provide accurate information about our products, pricing, and availability. - Collaborate with internal departments to guarantee customer satisfaction. - Perform data entry tasks on various platforms to maintain accurate records and information. Qualifications Required: - 1 to 3 years of relevant work experience. - Strong phone etiquette and exceptional verbal, written, and interpersonal communication skills. - Ability to multitask, stay organized, and prioritize effectively to succeed in this role.,

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