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Taskus
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Customer Service Representative

Customer Service Representative

Taskus

0 - 3 years

2 - 3 Lacs

navi mumbai

Posted:3 days ago| Platform:

Apply

Skills Required

blended process international call center excellent communication in english customer handling international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
Provide accurate information on products/services offered by the company to meet customers' needs.
Identify opportunities to upsell/cross-sell relevant products/services based on customer requirements.
Maintain records of all interactions with customers using CRM software for future reference.
Collaborate with internal teams (e.g., sales, marketing) to resolve complex issues.

Desired Candidate Profile

0-3 years of experience in blended process, call center environment, international BPO, or similar industry.
Excellent communication skills in English language; ability to understand diverse accents and dialects.
Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.

REQUIREMENTS :

1. Excellent communication skills in English

2. Good Though process

3. Shift Timing : Rotational Shift 24x7

4. Week-Off : 2 Rotational Off

5. Salary : Up to 3.56 LPA

Interested Candidates Please contact on the below Number:

Simran Kaur : 7304624713/7039121647

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