Customer Service Representative

Job Description

Hi Job Seekers, Greetings from Shiningstars ITPL Job Description: We are looking for Customer Service Representatives to assist our customers with their inquiries and resolve issues. Job Title: Customer Service Representatives Location: Kolkata Job Type: Full-Time Qualification: Any Undergraduates / Graduates can Apply. Salary: For Freshers: 1.92 LPA For Experienced: 2.76 LPA Requirements: Good communication skills. Positive attitude and willingness to learn. Ability to work in a fast-paced environment. Flexible to work in shifts. Strong problem-solving and communication skills. Roles and Responsibilities: Handle customer queries and complaints via phone, email, or chat in a timely and professional manner. Provide accurate, valid, and complete information by using the right tools and resources. Maintain a positive, empathetic, and professional attitude toward customers at all times. Identify customer needs and help them with appropriate solutions or escalate to relevant departments. Keep records of customer interactions, process customer accounts, and file documents properly. How to Apply: Apply directly through Naukri or send your resume to 9956739953 Best regards, HR Executive Vahida Khan