Customer Service Representative

0 years

2 Lacs

Posted:1 hour ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Customer Support Executive – Software + Accounting / GST

Company: OneSpider Technologies LLP

Location: Lower Parel East, Mumbai (10 Walking From Station)

Timing: Mon–Sat | 10 AM – 7 PM

Work Mode: On-site (Full Time)

About the Role
As a Customer Support Executive, you will help, guide & train our existing customers who use our business ERP software.You will assist with software usage, accounting entries, billing, GST queries, and remote troubleshooting (AnyDesk / UltraViewer).

What You Will Do

  • Take customer calls & resolve software / accounting / GST queries
  • Remotely access customer systems & troubleshoot
  • Guide users step-by-step
  • Log issues & ensure complete resolution

Who Should Apply

  • Basic accounting knowledge
  • Prior experience in Customer Support
  • Good communication skills
  • Ability to troubleshoot on computer
  • Experience with any accounting software (Plus)
  • Freshers with accounting knowledge are welcome

Why Join Us?

  • Learn software + accounting + GST support
  • Stable role with growth opportunities
  • Software Training will be provided

How to Apply: Send your resume on WhatsApp: 9702074236

Keywords: Customer Support, Customer Service, Software Support, Accounting Support, Billing Software, Accounting Software.

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹21,000.00 per month

Benefits:

  • Commuter assistance

Work Location: In person

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