Customer Service Representative

Job Description

· Providing information about products, processing orders and services including pricing, availability, delivery options, and order status. · Providing customer support via email, phone, or social media channels. · Responding to questions about products, shipping, returns, exchanges, and other topics. · Providing customer service and troubleshooting issues with various ecommerce platforms. · Answering questions about products, shipping rates, billing issues, return policies, etc. · Creating and maintaining records of customer interactions with the company or its affiliates. · Handling returns, exchanges, and other customer service issues related to online purchases. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 7379843249