Customer Service Representative

0 years

0 Lacs

Posted:10 hours ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Location: Bellandur, Bangalore (On-site)

Employment Type: Full-time

Immediate Joiners Preferred


Role Description


This is a full-time, on-site role for a Customer Service Representative at Karma Group’s Bengaluru office(Bellandur). The selected candidate will provide exceptional support to our members, actively addressing inquiries, collecting membership dues and resolving issues to ensure customer satisfaction. Day-to-day responsibilities include responding to customer queries, delivering an outstanding customer experience, and maintaining high service standards. The role involves effective communication, problem-solving, and fostering positive customer relationships in alignment with the company’s commitment to luxury and excellence.



Languages Required:


English (Required)


Hindi (Required)


Any additional language will be an added advantage


Qualifications

  • Proficiency in Customer Service and delivering exceptional Customer Experience
  • Experience with Customer Support and ensuring Customer Satisfaction
  • Strong interpersonal and communication skills suitable for working in a dynamic environment
  • Ability to problem-solve and assist in addressing customer inquiries effectively
  • Respond to member inquiries via phone, email, or chat promptly and professionally, following departmental SOPs
  • Provide accurate information regarding membership details, Invoice Details , products, services, and reservation processes.
  • Assist members with pending dues, billing clarifications, and booking-related queries to ensure a smooth experience.
  • Previous experience in the hospitality or luxury services industry is advantageous
  • Ability to work on-site in Bengaluru with a full-time commitment


What We’re Looking For:

Strong communication skills in English and Hindi


Good interpersonal and problem-solving abilities


Prior experience in customer service, dues recovery, or membership management preferred


Must be based in Bangalore and available for immediate joining


Benefits:

Provident Fund (PF)

Opportunity to work in a dynamic and service-oriented environment





Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You