Customer Service Representative

Job Description

Job Title: Customer Support Executive Job Location: Ahmedabad (On-site) Shift Time: 4.00AM to 1.00PM (Australian Shift) Competitive Salary: 12,000-17,000/-P.M. About Our Company: Hemens Business Solution is a top customer service outsourcing company that provides outsourced customer service solutions to small and medium-sized businesses. We offer a range of services, including call center outsourcing, BPO services, back-office services, RPO services, lead generation, and Healthcare BPO services. We also provide diverse BPO services such as technical support, sales support, and customer care. Our reputation is built on delivering high-quality services at reasonable pricing, with an excellent commitment to quality and client service. Responsibility: Interact with the Customer via messages, email, or online chat to provide quotes. Utilize the transportation company’s portal to generate competitive quotes based on the customer requirements. Understand the pricing structures, shipping options, and additional fees or charges to the customer. Qualification: Fresher can also apply. Attention to detail in provided tasks Ability to multitask and problem-solving. Prioritizing tasks and managing time efficiently Effective communication skills in a professional manner Ability to work both independently and in a team Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Paid time off Schedule: Fixed shift Monday to Friday Morning shift Supplemental Pay: Overtime pay Application Question(s): Are you comfortable with 4.00AM to 1:00PM Shift? If not, don't apply. Can you start working on the position withing 2-3 days? Education: Bachelor's (Required) Language: English (Required) Work Location: In person