Customer Service Representative

Job Description

Company Description Helioster Systems is a passionate team of digital marketing experts dedicated to helping businesses in the USA and India achieve sustainable growth through targeted lead generation. We believe in the power of data-driven strategies and a multi-channel approach to attract high-quality leads and convert them into loyal customers. Role Description This is a full-time on-site role located in Indore for a Customer Service Representative. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks will involve responding to customer calls and emails, resolving issues, and maintaining a positive relationship with customers. Qualifications Customer Service, Customer Support, and Customer Experience skills Ability to ensure high levels of customer satisfaction Strong communication and interpersonal skills Problem-solving and conflict resolution skills Ability to work effectively in a team Experience in a customer service role is preferred Bachelor's degree or equivalent experience in a relevant field Show more Show less