Job Description

Company Description At Datrix IT, we specialize in delivering top-tier software solutions, website design, mobile app development, and IT infrastructure support. Our services include custom software, data cleaning, and virtual assistance. We are committed to building the future together with innovative and reliable IT solutions. Role Description This is a full-time on-site role for a Customer Service Representative, located in Gandhinagar. The Customer Service Representative will be responsible for providing exceptional customer support, handling customer inquiries, ensuring customer satisfaction, managing customer service experiences, and maintaining a positive customer relationship environment on a daily basis. Qualifications Customer Service skills such as Customer Support, Customer Satisfaction, and Customer Experience Experience as a Customer Service Representative Excellent communication and interpersonal skills Ability to handle challenging situations and resolve issues effectively Strong organizational and multitasking abilities Proficiency in relevant customer service software and tools A positive attitude and a commitment to providing outstanding service Show more Show less