Customer Service Representative (CSR) in Spanish

Job Description Role Overview: As a Spanish-speaking Customer Service Representative (CSR) at BeeperMD, your main responsibility will be to provide excellent customer support by addressing customer inquiries and ensuring high levels of customer satisfaction. This full-time role is located in Chandigarh and requires proficiency in both Spanish and English communication skills. Your problem-solving abilities and strong interpersonal skills will be essential in effectively working in an on-site team environment. Key Responsibilities: - Provide exceptional customer service to address inquiries and concerns - Ensure high levels of customer satisfaction through effective communication - Utilize Spanish and English language skills to assist a diverse customer base - Collaborate with team members to deliver top-notch customer support - Demonstrate excellent problem-solving abilities in resolving customer issues - Adapt to rotational night shifts and week offs as per the schedule Qualifications Required: - Skills in Customer Service, Customer Support, and Customer Experience - Proficiency in Spanish and English communication skills - Excellent problem-solving abilities - Strong interpersonal and communication skills - Ability to work effectively in an on-site team environment - Previous experience in a customer service role is a plus - High school diploma or equivalent,