Customer Service Representative

Job Description

Role Description This is a full-time, on-site role for a Customer Service Representative located in Mumbai. The Customer Service Representative will be responsible for handling customer inquiries, providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks will include managing communication channels, resolving customer issues, and maintaining up-to-date knowledge of our services and products to provide accurate information to clients. Qualifications Customer Service, Customer Support, and Customer Satisfaction skills Experience in Customer Service Representatives, Customer Experience roles Strong communication and interpersonal skills Problem-solving abilities and a proactive attitude Proficiency in managing communication channels (phone, email, chat) Ability to work independently and stay motivated in an on-site environment Previous experience in an HR-related field is an advantage HSC / Graduate Freshers and Experienced Both can Apply Salary - Upto 38k Locations - Mira road, Bhayandar, Thane , Powai Shifts- US Rotational Night shifts Weekoffs - 2 days Rotational Weekoffs One Way Cab Facility Availabl e Show more Show less