Customer Service Representative

Company Description Concentrix is a global technology and services leader that powers the world’s best brands with human-centered, tech-powered, and intelligence-fueled solutions. Every day, Concentrix designs, builds, and runs fully integrated, end-to-end solutions at speed and scale across the entire enterprise. Role Description This is a full-time on-site Customer Service Representative role located in the Kolkata metropolitan area. The Customer Service Representative will be responsible for providing support, ensuring customer satisfaction, and delivering exceptional customer service on a day-to-day basis. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Service skills Customer Experience skills Strong communication and interpersonal skills Ability to handle stressful situations with patience and empathy Experience in a customer-facing role is a plus High school diploma or equivalent Show more Show less